Hype vs. Reality

Here’s a number that should make you uncomfortable: 55% of knowledge workers use AI weekly. That sounds like transformation underway. It isn’t. According to Section AI’s 2026 AI Proficiency Report, only 15% of those use cases are generating any meaningful business value. The rest? People prompting their way through tasks that look like productivity but…

You’ve seen this movie before. And so has your budget. When RPA was the hot technology five years ago, the pitch was irresistible: deploy software robots, eliminate manual work, and watch headcount costs drop. Vendors, consultants, and business media all amplified the same story straight into the C-suite. The ROI projections looked great on paper….